Shopware is a leading open commerce platform designed to empower merchants to build flexible, scalable, and future-ready digital commerce experiences. We work closely with merchants, agencies, and technology partners to deliver sophisticated ecommerce solutions for ambitious brands.
About the Role
We are looking for an experienced Solution Architect (m/f/d) to design, guide, and validate scalable ecommerce solutions for mid-market and enterprise customers. This role sits at the intersection of business requirements and technical execution, partnering closely with Sales, Customer Success, and implementation partners to ensure successful, future-proof solutions and timely customer launches.
As a Solution Architect, you will own solution design from pre-sales through early site launch, translating complex business needs into clear technical architectures while ensuring alignment with platform capabilities, best practices, and partner delivery models.
Solution Design & Architecture
Lead in-depth technical discovery sessions to understand customer business models, requirements, constraints, and success criteria
Design end-to-end ecommerce architectures, including core platform configuration, integrations, custom extensions, and third-party technologies
Define architectural patterns, data flows, and integration strategies aligned with best practices for scalability, performance, and security
Evaluate trade-offs between custom development and out-of-the-box capabilities
Implementation Support
Act as the primary technical advisor in the implementation process, supporting partners with development, integrations, and launches.
Collaborate with Sales on deal strategy, scope definition, effort estimation, and risk assessment
Clearly communicate technical concepts, assumptions, and constraints to both technical and executive stakeholders
Support proof-of-concepts and technical validations when required
Partner & Delivery Collaboration
Work closely with agency and SI partners to validate delivery approaches and ensure architectural alignment
Review partner solution designs and implementation plans to ensure adherence to platform best practices
Support onboarding and early delivery phases to ensure smooth customer launches
Identify and mitigate technical risks early in the project lifecycle
Platform & Ecosystem Expertise
Maintain deep knowledge of the ecommerce platform, roadmap, and ecosystem technologies
Stay current on industry trends, emerging technologies, and evolving architectural patterns
Provide feedback to Product and Engineering teams based on customer and partner insights
Key Performance Indicators: Successful Customer launches, Quality and scalability of solution designs, Customer and partner satisfaction during and after launch and Reduction of technical risk and rework during implementation.
This is what you’ll bring to the table:
7+ years of experience in ecommerce architecture, solutions consulting, or a similar technical role
Very good language skills in German and English
Deep understanding of modern ecommerce architectures and integration patterns
Experience designing solutions involving payments, ERP, PIM, CMS, search, and marketing technologies
Ability to communicate complex technical concepts to technical and non-technical stakeholders
Strong collaboration skills across sales, delivery, and partner teams
Even better if you have: Experience with leading ecommerce platforms, Prior experience working in a partner-led or agency-driven delivery ecosystem and Experience supporting enterprise or upper mid-market customers.
This is what we offer you:
Company Culture: Open culture with flat hierarchies, where individual initiative is encouraged.
Employment Contracts: Permanent positions that offer long-term security.
Flexibility: Flexible working hours and options for mobile work and full-remote contracts.
Equipment: Freedom to choose your preferred work hardware.
Onboarding: Well-structured onboarding with support from a personal "buddy."
Work Environment: An inspiring environment with dedicated colleagues and a dynamic community.
Development Opportunities: Diverse opportunities for personal growth and development.
Additional Benefits: Attractive perks such as company pension plans, health programs, and regular team events.
... and much more!
You can get a detailed insight on our career page.
Your personal contact for this position is Yanina Rudenko and is happy to answer any questions you may have!
Protecting your personal data is a top priority for us. You can find our applicant information here.
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