2Nd Line Support

Our client based in Boston is looking to recruit a 2nd Line Support Analyst on a fulltime permanent basis. Working as part of an existing team which provides full IT support for the business internally. Job role of 2nd Line: Provide 2nd line support for hardware, software, networking, and business applications. Support desktop, laptop, mobile, printer, and peripheral devices. Diagnose and resolve Microsoft 365, Windows,and user account issues. M...