Covalent powers access to the richest multichain data infrastructure in Web3. We’re trusted by thousands of developers, enterprises, and institutions to bring structure and meaning to blockchain data across 100+ chains with GoldRush - our suite of developer products.
Our latest GoldRush product is the Streaming API that delivers low-latency, real-time blockchain events over WebSocket for trading bots, onchain games, copy-trading platforms, and AI agents. It empowers developers to build products and interfaces that can scale with faster, sub-second blockchains. We’re building the infrastructure to make that possible.
About the Role
The Ecosystem Growth Specialist drives sales and customer success, leveraging outbound efforts and referrals and maintaining our CRM to negotiate deals and meet sales targets. They onboard customers, monitor health scores and use feedback for growth forecasting. They also manage technical integrations and co-marketing, drafting partnership content and coordinating strategies to enhance customer satisfaction and achieve milestones efficiently, ensuring Covalent’s growth and reducing churn.
What You Will Do
- Enhance customer experience through onboarding, training, daily support, and feedback-driven product development, ensuring contract milestones are met.
- Utilize QBRs, satisfaction surveys, and an understanding of customer needs to forecast renewals and identify expansion opportunities.
- Manage technical integration processes and optimize workflows using project management tools to enhance speed and customer value, aligning internal teams.
- Facilitate communication and coordination with external stakeholders to ensure timely project launches.
- Identify and recruit projects and power users that would benefit from real-time streaming data, helping convert them into active users.
- Design and execute go-to-market strategies for key verticals (e.g. DEX bots, gaming engines, trading platforms).
- Engage in crypto-native spaces (Telegram, Farcaster, Crypto Twitter, Discord) to share updates, gather feedback and attract prospects. Develop and coordinate sales-driven partnership announcements, customer-focused content (case studies, blog posts, research reports), and joint go-to-market activities (webinars, hackathons) to bolster customer engagement and partnerships.
- Generate leads through outbound efforts, conduct qualification calls to build rapport, and secure strategic agreements to meet revenue targets.
- Maintain the CRM with up-to-date information and health scores.
- Initiate drip marketing campaigns to support sales and retention.
- Staying current on industry trends and sharing learnings within Covalent.
- Other duties as required.
What You Will Need
- 2+ years of experience in a similar role.
- Actively involved in the Web3 space.
- Bachelor’s degree or equivalent in a related field.
- Strong interpersonal skills, with an ability to effectively communicate complex technical concepts to various audiences.
- Committed to staying at the forefront of industry developments.
- Strong strategic thinking and the ability to translate business objectives into effective technology strategies.
Next Steps
Applicants are welcome to apply from any location. The compensation structure is base + commissions commensurate with experience.
Covalent is an equal-opportunity employer. We value diversity and are committed to creating an inclusive environment for everyone. We welcome and consider all applicants, regardless of race, color, religion, gender, age, or any other status protected by law.