IT Technician

IT Technician Location: Croydon / London area Job Type: Full-time, Permanent Key Responsibilities Act as the first point of contact for IT support queries (email, phone, helpdesk) Manage and update helpdesk tickets, ensuring timely resolution Support user onboarding and offboarding (accounts, devices, access) Maintain IT asset register (laptops, mobiles, software licences) Troubleshoot and resolve IT issues, escalating where required Prepare, co...