Complaints and Improvement Specialist £35,796 per annum benefits | The Maltings, Bath | Hybrid Permanent | Full Time | 37 hours per week (minimum 3 office-based days) Your Housing Expertise. Our Standards. Fairer Outcomes for Customers. Resolving a complaint well takes more than a good letter. It takes judgement, calm and the confidence to hold people to a standard, from a Customer Advisor right up to our Chief Executive. Every complaint that comes into Curo lands with our team. Some you will …