2nd Line Support Engineer

This is a hands on technical role within our managed services team. You will support a mixed estate of Apple and Windows devices across multiple clients in sectors including non-profit, finance, media, and technology, with some clients based internationally. Day to day, you will be resolving complex 2nd and 3rd line issues, managing endpoint platforms, maintaining security configurations, and building automation to improve how services are delivered. No two days look the same, and you will have…