Collections Case Manager & Insolvency Support

ROLE OVERVIEW The Collections case manager and insolvency support agent provides comprehensive administrative and operational support to the Collections and Insolvency function. The role is responsible for managing insolvency-related workflows, supporting debt recovery activity, maintaining accurate and up-to-date account records, and ensuring active coordination between internal teams, external insolvency practitioners, and debt collection agencies (DCAs). This role plays a key part in maintai…