Summary
We’re looking for our next Enterprise Account Manager (aka Digital Transformation Advisor) to join the Expansion Sales team and support our Northeast Enterprise portfolio. In this role, you’ll partner with CFOs and finance leaders to transform their finance landscape through cutting-edge technology. Your goal is to not only drive customer success, but also deepen strategic relationships, expand our client portfolio, and generate revenue.
We’re looking for people who embody HighRadian DNA: resilient, results-driven, skilled in stakeholder management, and energized by a fast-paced environment.
Location: This is a strategic field-based position dedicated to our Northeast Enterprise portfolio. To enable high-touch customer engagement and regular in-person meetings with key stakeholders, candidates must maintain their primary residence within the Northeast region, including New York, New Jersey, Pennsylvania, Massachusetts, Connecticut, Rhode Island, Vermont, and New Hampshire. Regular travel to customer sites is expected.
Your Day-to-Day:
- Serve as a consultative, trusted advisor to a portfolio of existing HighRadius customers, with a core focus on developing and closing new business opportunities
- Build relationships with executive leaders and key client stakeholders to drive high levels of satisfaction and product adoption
- Conduct assessments to understand customer pain points and develop a roadmap and business cases for customers' finance transformation using HighRadius solutions.
- Achieve monthly sales targets consistently. Manage and forecast sales activity and opportunities by flawlessly executing the HighRadius sales process and playbook
- Partner with internal HighRadius teams in coordinating communication and action plans to drive desired outcomes for customers
- Attend in-person meetings on client site, as well as industry events, such as user groups, trade shows, and conferences to build and manage relationships with prospective and existing customer base
What You'll Need to be Successful:
- Bachelor's degree
- 8+ years of experience in SaaS/technology Account Management with history of success in managing complex accounts and sales cycles
- Ability to sell Value Framework and expand digital footprint in complex customer environments
- Ability to communicate value to senior-level executives and proven experience in building and sustaining strong strategic relationships
- Excellent written & verbal communication and presentation skills
- Track record of leveraging strategic, consultative selling tactics and techniques
- Ability to travel to local and regional client sites & industry events up to 50% of the time
Perks & Benefits:
- Performance-based bonus or commission (for eligible roles)
- Competitive benefits, 401 (k) matching plan, and wellness resources
- Opportunity to earn stock options for top-performers
- Paid parental leave
- Paid company & flex holidays
- ZINGy environment: quarterly events, team outings, and MORE!