Customer Intelligence Solutions Lead - EMEA

Quantexa · London

Full Time lead finance
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What we’re all about.

Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all.

We're heading in one direction, the future. We’d love you to join us.

The opportunity.

Want to transform customer engagement and growth at some of the world's largest institutions? We're looking for an EMEA lead for our Customer Intelligence solution. You'll own the solution across banking, insurance and the public sector, set the direction for the whole region, and take it to market – with real autonomy over how. You'll be the name the market knows on this subject, and the person Quantexa turns to for it.

Every large organisation is investing in data, analytics and AI to serve customers better. Most hit the same wall. The same person appears multiple times across systems that don't talk to each other. Relationships stay hidden – from families and social groups to corporate hierarchies and supply chains. The data is there, but it's fragmented, inconsistent and stripped of context, so nobody quite trusts what it says. The cost shows up everywhere: disjointed customer experiences, frustrated customer-facing teams, wasted marketing spend, and revenue left on the table.

That's the problem we solve, at scale. We connect data to build a real-world view of people, businesses, places and events, and the relationships between them – unlocking insight that accelerates revenue growth and makes customer experience genuinely better. Context is the part most approaches miss, and it's the part that makes everything downstream work: better decisions, trusted outputs, and AI that delivers on its promise across sales, marketing and customer service.

You'd lead this from our Product team, which sits where the market meets the product. We listen to what banks, insurers and public sector organisations really need. We shape the proposition around it. Then we make sure clients, partners and colleagues can see the value. The reach is unusual: our product roadmap, our go-to-market strategy and the conversations we have in the market all start here. Complex problems, senior audiences, commercial consequence. Ready?

What you’ll be doing.

What you’ll bring.

You have deep expertise in customer intelligence, customer analytics or data-led marketing, ideally in banking or financial services. Don’t tick every box below? If you recognise yourself in most of it, we’d still like to hear from you.

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

We offer:

Our mission.

We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future.

It’s all about you.

We want you to feel welcome, valued, and respected - because it’s your individuality and passion that make you Q. We see that, and we celebrate it. That’s why we’re proud to be an Equal Opportunity Employer.

We are committed to fostering an inclusive and diverse work environment, continuously improving to ensure everyone belongs. Our recruitment process is designed to be inclusive and accessible. If you need any reasonable adjustments or accommodations, please let our Talent Acquisition Team know - we’re happy to assist.

No matter your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity, or abilities—whoever you are—if you're a passionate, curious, and caring human eager to push the boundaries of what’s possible, we want to hear from you.

Our mission.

We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We’re not a start-up. Not anymore. But we’ve not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction – the future.

It’s all about you.

We want you to feel welcome, valued, and respected - because it’s your individuality and passion that make you Q. We see that, and we celebrate it. That’s why we’re proud to be an Equal Opportunity Employer.

We are committed to fostering an inclusive and diverse work environment, continuously improving to ensure everyone belongs. Our recruitment process is designed to be inclusive and accessible. If you need any reasonable adjustments or accommodations, please let our Talent Acquisition Team know - we’re happy to assist.

No matter your race, beliefs, color, national origin, gender, sexual orientation, age, marital status, neurodiversity, or abilities—whoever you are—if you're a passionate, curious, and caring human eager to push the boundaries of what’s possible, we want to hear from you.

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Posted 11 Sep 2026 · ref 371171