About this role
- Warehouse coordination: You are the main point of contact for day-to-day operations with the EU HUB warehouse, fostering a collaborative and efficient working relationship.
- Order management: You oversee the preparation of customer orders and track shipments for a diverse client base — including 3PLs, agents, distributors and subsidiaries — and set priorities.
- Delivery tracking: You coordinate order pickup with carriers (EU/non-EU) and track invoicing.
- Customer service: You act as a key point of contact for customer service, ensuring responsive, high-quality support, and manage order discrepancies.
- Cross-functional collaboration: You maintain clear and effective communication with internal teams (Logistics, Finance, Customer Service, Demand Planning) to ensure smooth operational processes.
- Inbound management: You coordinate deliveries with the US and China, freight forwarders, customs and the EU HUB warehouse, and monitor carrier invoicing.
About you
- Experience: At least 2 years of experience in supply planning and managing international shipments.
- Proactive mindset: A forward-thinking, proactive approach to staying on top of emerging topics and challenges.
- Language skills: Fluency in English and French required; German is a plus.
- Cross-functional collaboration: Demonstrated ability to work effectively with finance, logistics and sales teams.
- Performance- and improvement-oriented.
Why us?
- The opportunity to join a global leader in professional skin care and contribute to a meaningful mission.
- A dynamic culture where you become a full part of the Tribe and your contribution matters.
- International exposure and cross-functional collaborations across Europe.
- Ongoing training and professional development opportunities within the Unilever Prestige group.
- Navigo transit pass reimbursed at 50%
- Meal vouchers: Swile cardCompetitive compensation and benefits aligned with the market and the group's standards.
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