This Customer Service Manager role combines leadership of day-to-day operations with strategic development. It suits an experienced customer service leader who can challenge existing practices and strengthen relationships with customers and stakeholders.
At a glance
- £50,000 to £60,000 salary
- £5,000 car allowance plus bonus
- Hybrid working
- Based in West Yorkshire
- Operational and strategic leadership role
The role
- Lead a customer service function
- Combine operational oversight with strategic thinking
What you will do
- Review and challenge current ways of working
- Build stronger customer and stakeholder relationships
What you will bring
- Customer service leadership experience
- Detailed understanding of customer service operations
- Ability to think strategically
What is on offer
- Salary of £50,000 to £60,000
- £5,000 car allowance
- Bonus
Working pattern and location
- Hybrid working
- Based in West Yorkshire
How to apply
This role is advertised on a confidential basis. Applications are made through theHRkey: select “Apply through theHRkey”, add your CV and answer a short set of questions about your experience. Your application is received straight away and we will follow up on next steps.