This Implementation Engineer role manages customer integrations from contract signature through production launch and growth. It suits an experienced customer-facing technical professional who can troubleshoot APIs, manage projects and produce clear implementation documentation.
At a glance
- £69,193–£81,774, plus equity
- At least 4 years in a customer-facing technical role
- Own integrations from signature to launch
- Hands-on API and SDK troubleshooting
- Based in the London office
What you will do
- Manage customer integration plans, milestones and launch criteria
- Run implementation support and targeted debugging sessions
- Onboard existing customers adopting new products, use cases or markets
- Validate test implementations and conduct launch-readiness checks
- Create handovers and reusable resources, and report recurring failures to product and engineering teams
What you will bring
- At least 4 years in implementation, integration, solutions or technical account management
- Hands-on experience with REST APIs, OAuth, webhooks, JSON and web and mobile SDKs
- Confidence using API testing or command-line tools and interpreting technical documentation
- Experience with SQL or another data-querying tool
- End-to-end technical project ownership and strong written communication
What is on offer
- Salary of £69,193–£81,774
- Equity
- Medical, dental and vision benefits
- Retirement plan
Working pattern and location
- London office
How to apply
This role is advertised on a confidential basis. Applications are made through theHRkey: select “Apply through theHRkey”, add your CV and answer a short set of questions about your experience. Your application is received straight away and we will follow up on next steps.