This part-time working-student role supports customers while assisting business development, customer success and occasional marketing work. It suits a student interested in digital mental-health services who communicates confidently in German and English.
At a glance
- 60% working-student position in Zurich
- Applicants must have at least 4 semesters of study remaining
- Customer support or customer success experience required
- Very good written and spoken German and English required
- Flexible working arrangements
The role
- Act as a central link between customers and the internal team
- Support customer success, business development and occasional marketing activities
- Help customers gain value from a digital mental-health service
What you will do
- Answer customer enquiries or direct them to the appropriate colleague
- Support the onboarding of new customers
- Record issues and bugs under quality processes and work with the product team
- Set up accounts and analyse customer metrics
- Prepare communication materials and occasionally support marketing content
What you will bring
- Current study in psychology, communications, business administration or a comparable subject
- At least 4 semesters of study remaining
- Initial practical experience in customer support or customer success
- Very good written and spoken German and English
- Structured, careful and independent working habits
- Interest in digital services and mental health
What is on offer
- Ownership of projects and freedom to develop ideas
- Flexible working hours
- Regular off-sites and optional social events
- Supportive team environment with opportunities to contribute
Working pattern and location
- 60% working-student role
- Based in Zurich
How to apply
Use the linked vacancy advert to apply to the recruiting organisation. Registering your CV with theHRkey is separate from an application to that organisation.